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Article
Publication date: 24 July 2023

Muhammad Younus, Achmad Nurmandi, Suswanta Suswanta and Wahdania Suardi

The purpose of this paper is to focus on explaining the concept of a smart citizen and in what way it is related to and dependent on smart government.

Abstract

Purpose

The purpose of this paper is to focus on explaining the concept of a smart citizen and in what way it is related to and dependent on smart government.

Design/methodology/approach

To study this specific use case, researchers use “Qualitative Research.” For the review of the literature, the authors used an indirect citation. Additionally, VOSviewer software was used to evaluate the research data for this paper.

Findings

As researchers, the authors will explain how smart governments lay the foundation for transforming an ordinary citizen into a smart citizen. Also, they will be highlighting the significance and importance of citizens becoming smart in the future and how it will give an edge to any country over others in terms of development and growth.

Originality/value

After it, the authors will be sharing the essential qualities that are joined together to make a smart citizen and able to distinguish between a common citizen and smart citizen. Finally, creating an understanding of it, the emphasis will be on the facilities and services smart citizens will get under a smart government, which will eventually increase the smartness of the citizens.

Details

Transforming Government: People, Process and Policy, vol. 18 no. 1
Type: Research Article
ISSN: 1750-6166

Keywords

Article
Publication date: 25 June 2024

Aida Darmenova and Kim Normann Andersen

This paper aims to present the results of a project deployment on voluntary data exchange between a municipality and commercial entities built on the Commitment-Trust theory. The…

Abstract

Purpose

This paper aims to present the results of a project deployment on voluntary data exchange between a municipality and commercial entities built on the Commitment-Trust theory. The research also discovers whether data sharing can be a vital instrument to foster city socio-economic development.

Design/methodology/approach

Inspired by the engaged scholarship approach, this research explores the economic and operational results of data integration from two different information sources, the legislation impact and the effects on citizens as final beneficiaries. Over a period of 27 months, the authors observed changes the voluntary data sharing brings in traditional interaction between multiple ecosystems. The impact of positive and negative factors was validated via 12 exit interviews with key stakeholders.

Findings

Voluntary data sharing is driven by parties’ goodwill to improve public services for residents, the organisations gain tremendously much more benefits than they can do separately on their own. When the parties commit to voluntarily share data, this increases trust in each other and the responsibility of each data contributor. This research proposes that the Commitment-Trust theory is well-replicable for the government-to-business relationship.

Originality/value

This research contributes to the current body of knowledge of voluntary data exchange between different ecosystems, especially between a government and its environment. This paper presents a relevant project deployment from an emerging economy and its consequences for a city municipality, businesses and residents.

Details

Transforming Government: People, Process and Policy, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1750-6166

Keywords

Article
Publication date: 28 March 2024

Ajitabh Dash

This study aims to identify the determinants that influence citizen’s behavioural intention and continuous usage intention of smart mobility services in Indian smart cities with…

Abstract

Purpose

This study aims to identify the determinants that influence citizen’s behavioural intention and continuous usage intention of smart mobility services in Indian smart cities with the help of an extended technology acceptance model.

Design/methodology/approach

This study uses a quantitative methodology to analyse the data collected from 509 residents of smart cities in India. The study used the partial least squares structural equation modelling approach to test the proposed hypotheses.

Findings

The study highlights the importance of perceived usefulness and ease of use in influencing citizens’ attitudes and intentions towards smart mobility services. Positive attitudes significantly impact behavioural intentions, which, in turn, link to continuous usage intentions.

Originality/value

This study contributes to the existing body of knowledge on smart cities and technology adoption, specifically in the area of smart mobility. The study’s findings will help service providers and policymakers to develop more robust strategies for the future.

Details

Transforming Government: People, Process and Policy, vol. 18 no. 2
Type: Research Article
ISSN: 1750-6166

Keywords

Article
Publication date: 25 November 2021

Han Xiao and Shengyue Hao

In the past few decades, traditional project management theories mainly focused on quality, cost and schedule. However, with larger scale and wider influence of infrastructure…

Abstract

Purpose

In the past few decades, traditional project management theories mainly focused on quality, cost and schedule. However, with larger scale and wider influence of infrastructure projects, especially in megaprojects, social problems have gradually become pressing issues in the field of project governance. As the public is the main body of society, public participation has attracted the attention from both the academic field and industry field. Despite people are gradually realizing the significance of public participation, a deeper and more systematic understanding is still needed to be developed in this field. Therefore, this paper aims to conduct a systematic literature review on public participation in infrastructure projects. Based on existing literatures, this paper draws a knowledge map and develops a research framework in this field. Also, this paper tries to provide some theoretical and practical directions for the future.

Design/methodology/approach

In total, 142 papers from Web of Science Core collection were selected to be used in this systematic review. Quantitative analysis of this paper is concentrated on the knowledge map with bibliometric tools. Qualitative analysis is concentrated on identifying the research framework.

Findings

This paper reviewed existing literatures and the results are as below. Firstly, the results show a knowledge map containing knowledge domains, knowledge frontiers and knowledge evolution of research fields in public participation. Secondly, the results indicate a research framework in this field, including situational dimension, implementation dimension, individual dimension and influence dimension. Moreover, each dimension has several research topics, respectively. Finally, according to the results, the paper proposes practical suggestions for stakeholders and research directions for further study.

Originality/value

It is the first paper to draw a holistic knowledge map and build up a multilevel framework for public participation in the field of infrastructure projects. This paper bridges the gap in both quantitative and qualitative identification of existing literatures in this field. Besides, this paper proposes some practical suggestions and research directions for further study and development of public participation.

Details

Engineering, Construction and Architectural Management, vol. 30 no. 2
Type: Research Article
ISSN: 0969-9988

Keywords

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